Patients’ satisfaction getting better, still need improvements
Recent surveys amongst 1 million correspondents show inpatients’ satisfaction with hospital services in Vietnam reached 75.6 percent, while the figure for outpatients stands at 66.3 percent.
Deputy Minister of Health Nguyen Viet Tien speaks at the conference (Photo: VNA)
Thanh Hoa, (VNA) - Recent surveys amongst 1million correspondents show inpatients’ satisfaction with hospital services inVietnam reached 75.6 percent, while the figure for outpatients stands at 66.3percent.
The overloading situation in major hospitals hasalso witnessed improvements, with the rate of patients having to share theirbeds with others going down to 16.6 and 11.4 percent in central-level andprovincial-level hospitals, respectively, a dramatic decrease compared to2012’s 58 and 47 percent.
These numbers indicate that the country’s healthsector is getting better but still has plenty of room to improve their servicedelivery, said Luong Ngoc Khue, head of the Health Ministry’s Department of MedicalExamination and Treatment at the annual conference of the club of directors ofmajor hospitals in the northern region, which was held in the north centralprovince of Thanh Hoa on May 25.
Patients’ safety, hospital security and financialautonomy were chosen as the theme of this year’ conference, reflecting the urgent issues that the healthsector identified as focal points in 2018.
Given the rising violence against medical staff inhospitals, directors of hospitals have been asked to reinforce security forcesin their institutions, form cooperation mechanisms with the police, andestablish quick response security teams.
Nguyen Ngoc Hien, deputy director of the Hanoi-basedBach Mai Hospital, one of the largest public hospitals in the country, said hishospital has implemented a number of measures to increase revenues whilecutting back on costs, most notably stringent financial management toeffectively monitor spending or revenues of each of the medical unit.
The wage of the medical staff is now calculatedbased on his/her performance and productivity, instead of a fixed rate.
Hien said Bach Mai hospital has also opened upcollaboration with the private sector. By the end of 2017, the hospital hasmanaged to mobilise some 1 trillion VND from partnerships of this nature, inorder to purchase cutting edge medical equipment.
Nguyen Quoc Anh, director of Bach Mai Hospital andchair of the northern region hospitals club, in his closing speech, said directorsof hospitals need to also pay more attention to their roles as the bridgesbetween their medical institutions and the health ministry, in order to betterimplement the tasks given.-VNA
Vietnam is facing an alarming shortage of qualified nursing care workers for the elderly. Most elderly people are cared for by their relatives or domestic helpers with little medical expertise, health experts said.
Another medical centre will be built on Phan Vinh island in the island district of Truong Sa, the central province of Khanh Hoa, said Director of the Military Hospital 175 Maj. Gen Nguyen Hong Son on May 25.
Vietnam is one of the leading countries in the world in implementing the End TB Strategy of the World Health Organisation (WHO), according to Director of the WHO’s Global Tuberculosis (TB) Programme Tereza Kasaeva.
Despite storm-related disruptions and flight delays, the organs were successfully transported via a combination of air and ground travel. All patients are currently stable and recovering well.
The patient, Tieu Viet But, born in 1970 and residing in Binh Tri commune, Binh Son district, the central province of Quang Ngai, was working aboard fishing vessel Qng – 95657TS when the incident occurred at 7:00 am.
All drugs entering hospitals must have a clear origin, so counterfeit drugs are only in the market, not in hospital, affirmed Minister of Health Dao Hong Lan.
To achieve its goal of becoming a developed nation by 2045, Vietnam is prioritising the integration of AI and digital tools into the training of future doctors, said Assoc. Prof. Dr. Nguyen Viet Nhung, Dean of Medicine at University of Medicine and Pharmacy, Vietnam National University (VNU) Hanoi.
Health experts called for collective disease prevention and integrated solutions to achieve zero dengue deaths in the country at an online talk show on June 14.
The PM called for closer, broader, and more effective cooperation with Vietnamese partners, guided by the principles of mutual benefit, joint efforts, shared outcomes, and common development, including promoting stronger public-private partnerships and collaboration with businesses.
Renowned for its expertise in complex surgeries, the hospital has attracted foreign patients seeking treatment for conditions such as kidney and urinary tract stones, urological and gastrointestinal cancers, and male reproductive disorders. Most procedures are performed using advanced techniques, including laparoscopy and robotic surgery. T
Leading Vietnamese companies specialising in respiratory and dermatological treatments, traditional medicine, immune support supplements, and functional foods will have an opportunity to connect with international distributors and secure export deals.
The project aimed to enable early detection and reduce the risk of dangerous complications, targeting patients with chronic diabetes, cardiovascular conditions and metabolic disorders.
A 2023 report by the Vietnam Health Economics Association estimated that the total cost of tobacco-related healthcare and economic losses reached 108 trillion VND (4.14 billion USD) annually – equivalent to 1.14% of GDP and five times higher than the budget revenue generated by the tobacco industry.
All eligible patients will receive surgical interventions and post-operative care in accordance with Vietnamese medical standards and global care protocols.
Medical screenings and surgical interventions for children with disabilities are being carried out at health centers across Dien Bien. So far this year, 242 children have been identified for diagnosis, treatment, surgery, and the provision of assistive devices.
The Red Journey has become the country’s largest and most effective blood donation campaign, leaving a strong impression on the national voluntary blood donation movement.
This case marks the ninth fetal cardiac intervention conducted in HCM City, and it was considered the most technically demanding to date due to the fetus’s extremely early gestational age and the severity of the condition as diagnosed with aortic atresia.
The groundbreaking ceremony took place one day after the VNVC Vaccine JS Company and Sanofi Group exchanged cooperation documents on vaccine production technology transfer under the witness of State President Luong Cuong and French President Emmanuel Macron.
Vietnam’s traditional medicine took centre stage at the International Congress Biopharm Nonclinical Development, BioNCiD 2025, held on May 25-26 in the Cuban city of Varadero, amid growing global interest in sustainable healthcare solutions.
Under the agreement, VNVC and Sanofi will gradually implement technology transfers to enable domestic production of several key Sanofi vaccines that are widely used in Vietnam. In addition, Sanofi will support VNVC in training human resources and quality management in vaccine research and manufacturing.
According to the World Health Organisation, more than 25,000 COVID-19 cases have been recorded globally over the past month. Notably, from January 1 to May 10, Thailand reported nearly 54,000 infections and 16 deaths. The rise in cases in Thailand has been linked to the spread of XBB.1.16 subvariant.
Deputy Minister of Health Nguyen Viet Tien speaks at the conference (Photo: VNA) 
