Illustrative image (Photo: vietnamnet.vn) Hanoi (VNS/VNA) - Deputy Minister ofInformation and Communications Phan Tam urged mobile network operators tofurther simplify procedures for mobile number portability (MNP) services tocreate convenience for users to switch networks.
From November 2018 when MNP services were launchedin Vietnam to December 7, more than 2.7 million mobile subscribers switchedtheir network with MNP services with a total of 6.2 million switchregistrations.
The percentage of subscribers who successfullychanged was 92.29 percent while 4.49 percent were rejected.
The MNP services saw significant increases in thenumber of involved subscribers from 6,814 in 2018 to more than 2.7 million asof December 7, and in successful switches from 26.53 percent in 2018 to 92.9 percent.
According to the Vietnam TelecommunicationsAuthority, the MNP services became an important factor in creating acompetitive market for mobile network providers and create pressure forcingenterprises to increase network coverage and services quality.
The implementation of MNP services stillencountered a number of difficulties due to the lack of compatibility oftelecommunications systems of different operators at different points of time,requiring coordination between the management agencies and network providers.
Tam said that Vietnam was the fourth country in ASEAN to implement MNPservices, a move in response to the recommendations of internationalorganisations in which Vietnam was a member as well as the commitments of theComprehensive and Progressive Trans-Pacific Partnership.
"The MNP services not onlybring benefits to users but also promote the development of thetelecommunications market," Tam said.
This service required a change in thinking bytelecommunication enterprises and meeting demand for network switching wastheir responsibility, he said, adding that the industry was striving to ensuretransparency in eligibility for MNP services, cancelling methods andcompensation as well as setting up hotlines to solve complaints.
Tam urged the Vietnam Telecommunications Authorityto closely watch the implementation of MNP services and tackle difficulties aswell as handle violations.
Mobile network operators should move to provideMNP services completely online and reduce the time for completing networkswitching to within one day, Tam said.
He also urged conditions for MNP services to beeased to allow more users to switch networks./.
From November 2018 when MNP services were launchedin Vietnam to December 7, more than 2.7 million mobile subscribers switchedtheir network with MNP services with a total of 6.2 million switchregistrations.
The percentage of subscribers who successfullychanged was 92.29 percent while 4.49 percent were rejected.
The MNP services saw significant increases in thenumber of involved subscribers from 6,814 in 2018 to more than 2.7 million asof December 7, and in successful switches from 26.53 percent in 2018 to 92.9 percent.
According to the Vietnam TelecommunicationsAuthority, the MNP services became an important factor in creating acompetitive market for mobile network providers and create pressure forcingenterprises to increase network coverage and services quality.
The implementation of MNP services stillencountered a number of difficulties due to the lack of compatibility oftelecommunications systems of different operators at different points of time,requiring coordination between the management agencies and network providers.
Tam said that Vietnam was the fourth country in ASEAN to implement MNPservices, a move in response to the recommendations of internationalorganisations in which Vietnam was a member as well as the commitments of theComprehensive and Progressive Trans-Pacific Partnership.
"The MNP services not onlybring benefits to users but also promote the development of thetelecommunications market," Tam said.
This service required a change in thinking bytelecommunication enterprises and meeting demand for network switching wastheir responsibility, he said, adding that the industry was striving to ensuretransparency in eligibility for MNP services, cancelling methods andcompensation as well as setting up hotlines to solve complaints.
Tam urged the Vietnam Telecommunications Authorityto closely watch the implementation of MNP services and tackle difficulties aswell as handle violations.
Mobile network operators should move to provideMNP services completely online and reduce the time for completing networkswitching to within one day, Tam said.
He also urged conditions for MNP services to beeased to allow more users to switch networks./.
VNA
